Sandbox Picks Webhelp to Meet Engagement Goals

The key strategic partnership will aim to secure user protection.

Metaverse service The Sandbox Game entered a strategic partnership with Webhelp on Friday, a global vendor of customer experience (CX) and business-to-business (B2B) solutions.
The partnership enables The Sandbox to improve upon existing community engagement goals, both with virtual reality (VR) Metaverse services and others.
The Sandbox, a subsidiary of Animoca Brands, and Webhelp provide the user base with in-world support features designed to onboard new users and facilitate proper safeguard measures.

New Features for Sandbox Users
The Webhelp partnership is expanding its support ambassadors to around 150 active virtual staff in the coming months and during its Alpha Season, The Sandbox will also add further Webhelp support specialists.
The Sandbox players, creators, and partners gain access to features such as moderation tools for in-game chat, updated player support, and social media activities.
According to Olivier Duha, the CEO and Co-Founder of Webhelp, his firm and The Sandbox service shares the same goal of putting the community at the core of business operations.
He said in a statement,
“We will be using our extensive experience and expertise in content and community moderation to help The Sandboxgrow and remain a safe and engaging platform for players, creators, and commercial partners”

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